Hi All,

This is just a temporary no frills blog with the sole purpose to assist those who are having issues with playing of media on ZOOM for congregation meetings - specifically audio problems. Once ZOOM has fixed things properly this blog will cease to need to exist. 

As usual, absolutely no spiritual content will be discussed here; go to jw.org or jwl for all that important content. 

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 Last night we made a big error - downloading the latest ZOOM update [5.7.5 (1020)] and running it live during the meeting without pre-testing it. Never do that!  Always pre-test! 😊 What happened is when playing background music before the meeting, the sound was terrible! It sounded like it was being repeated with severe crackle.  I heard that some had had results from using the 64bit version so I quickly went to zoom.us/download and found and downloaded that version and encouraged our media brother to do the same. Once up and running again (re-joining) we found that it had fixed the background music issue. Great! All was well until our media brother went to play the first song via the inbuilt ZOOM video player which we normally find best. It came up with a window saying that a “plugin is required to share video file” with an install button. At that stage he panicked a bit.   I was unwell along with a headache so was only doing basic support but as host tried to step in to play th
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